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We helped the original American denim brand decrease loading time for its China website.
Levi’s is an American clothing company that is famous for creating and popularizing blue denim jeans.
Levi’s deployed their digital assets in China, but were impeded by limited bandwidth within the country. That meant a slow-loading website, occasionally not loading at all.
Where most Internet users expect load times between 1.5 and 5 seconds, international brand websites in China can have load times of over 20 to 40 seconds, or more, which ruins customer experience, leads to customers leaving the site without converting and threatens the brand perception.
Levi’s approached WPIC to test uptime and load times for its new China website. WPIC found that the site was too heavy for China’s lagging digital infrastructure and a strategy was formulated to deploy a lightweight version with mirrored content. The entire website was audited, inefficiencies were identified and WPIC created recommendation reports for Levi’s stakeholder team to review and approve.
The site was then rebuilt and redeployed, with lightning-fast load times, and consistent uptime, resulting in the desired unique brand experience expected from Levi’s.
A 500% decrease in loading time and a localised user experience, led to an increase in e-commerce conversions.
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