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Manage Your Asia E‑commerce

Let our in‑market teams handle everything from listings and order flow to customer inquiries and promotions. We ensure your online stores run smoothly so you can focus on growth.

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Hands-on store management across Asia

Managing e-commerce in Asia means adapting to multiple ecosystems. WPIC supports your brand across China, Japan, South Korea, and Southeast Asia, tailoring operations to the local norms, platforms, and consumer expectations in each market.

From daily order flow to listings, promotions, and customer service, our in-region teams ensure your e-commerce business runs efficiently, accurately, and in line with market requirements without stretching your internal teams thin.

What we manage

Listings & Storefronts

We localise, optimise, and maintain product listings and storefronts across Tmall, JD, Rakuten, Shopee, and more, keeping your brand accurate and appealing.

Order & Inventory Flow

Our teams manage inventory syncing, order processing, and fulfilment coordination to ensure smooth operations across channels and markets.

Promotions & Platform Events

From 11.11 to platform-led flash sales, we plan and run campaigns that align with local timing, trends, and buyer behaviour.

Customer Support

We provide local-language responses to messages, reviews, and service requests, delivering brand-consistent support where and when it’s needed.

Reporting & Platform Compliance

Track performance through tailored dashboards while we handle backend tasks like platform communication, policy updates, and compliance requirements.

Need help in other areas?

Explore our full suite of digital commerce services built to support brands selling across Asia’s platforms and markets.

Marketplace & D2C Store Enablement

Launch localised storefronts on leading platforms like Tmall, Rakuten, and Shopee that are built to convert across Asia.

Explore solution

Growth & Optimisation

Increase traffic, conversion, and retention with region-specific strategies for media buying, UX, and lifecycle marketing.

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What you’ll achieve

Frictionless store operations

Keep your e-commerce storefronts running smoothly across time zones, channels, and languages without constant oversight.

Higher platform performance

From listing quality to campaign timing, we optimise the details that drive visibility, engagement, and sales.

Scalable growth across Asia

With local teams managing each channel, your brand can expand into new markets without adding internal complexity.

Better customer experience

Faster responses, local language service, and accurate listings mean happier customers and more repeat purchases.

Commerce in action

How global brands streamline daily operations, improve performance, and grow across Asia with WPIC.

View all insights
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Japan E-commerce Omnichannel Trends Shaping the Future of Retail in 2026
Japan E-commerce Omnichannel Trends Shaping the Future of Retail in 2026
A look at how Japan’s omnichannel habits are reshaping e-commerce and what global brands need to get right in 2026.
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Inside the China Crossborder Summit 2025 in Santa Monica
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WPIC Launches South Korea E-commerce Market Report
WPIC Launches South Korea E-commerce Market Report
WPIC has released its South Korea E-commerce Market Report 2025 that focuses on Korea’s digital commerce landscape.
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October to December Japan E-commerce Calendar 2026
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Reports
South Korea E-commerce Market Report 2025
South Korea E-commerce Market Report 2025
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WPIC and Tmall Global Partner for Crossborder Summit
WPIC has released its latest paper that provides insights and guidance for consumer brands navigating today’s volatile trade environment.
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How Crossborder E-commerce in China Actually Works
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WPIC has released its latest paper that provides insights and guidance for consumer brands navigating today’s volatile trade environment.

Trusted by global brands across Asia

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Let’s run your store better

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